Hardware Technician

Location: MacDill AFB, FL
Date Posted: 01-03-2018
POSITION SUMMARY
Windows 10 migration support. Install, troubleshoot, service, and repair personal computers, PC software, cables, and connectors across multiple networks. Install and maintain baseline software configurations. Instruct users in the use of personal computers and networks. Provide technical support for computers and associated networks.
 
IDEAL BACKGROUND / CAPABILITIES
  • 4+ years of IT customer service/support experience
  • Ability to troubleshoot technical and complex computer/network related issues
  • Ability to work in high visibility, fast-paced, high-demand environment while maintaining decorum is a must
  • Excellent written and verbal communication skills
  • Ability to accurately recall policies and procedures
  • Can demonstrate knowledge/experience in using Active Directory, applying group policies and similar administrative functions
  • Ability to work independently and in a team environment with minimal supervision.
  • Ability to multitask
  • Familiarity with, and can use Microsoft Windows productivity software (Word, Excel, Access, Outlook) to accomplish daily tasks
  • General technical experience in the setup, operation, and troubleshooting of an IT environment
  • Possess good communication and customer support skills
  • Potential Shift work (Primarily early day shift but must be open to working nights, weekends or early reporting weekdays when required by project manager.)
  • Install, troubleshoot, service, and repair personal computers, PC software, VoIP telephones, cables, and connectors across multiple networks.
 
EDUCATION & EXPERIENCE REQUIREMENT
Associates degree highly desired. Hands on experience in lieu of formal education will be considered.
 
CERTIFICATIONS REQUIREMENTS
COMPTIA Security+ with CE
COMPTIA A+ (Preferred)
 
PHYSICAL DEMANDS
Ability to lift up to 50 lbs.
Ability to work in tight spaces requiring stooping, bending and beneath desks


SECURITY CLEARANCE REQUIRED
 
AC4S is an Equal Opportunity Employer, including disabled and vets
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