Firewall Network Engineer

Location: Bethesda, MD
Date Posted: 08-29-2018
AC4S is seeking a Senior Network Engineer to provide support and to operate network and security components which include routers, switches, firewalls, load balancers, wireless devices, data centers, and cloud services in both a greenfield and brownfield infrastructure. The successful candidate will support multiple networks that operate 24 hours a day 365 days a year requiring 99.99995% uptime. Normal business hours are between 6 a.m. and 6 p.m. Eastern Time. Daily duties include managing the USCIS network and security devices which include and are not limited to the following:
  • Cisco ASA
  • Cisco Security Manger
  • Cisco routers/switches/firewalls
  • IPS/IDS modules
  • Cisco ISE
  • Amazon Cloud
  • Data center infrastructure
  • Network Enclaves
  • Xceedium Gatekeeper
  • Riverbed
  • Solarwinds
  • Cisco Prime
  • McAfee
  • HP Fortify
  • HIDS
  • Two Factor Authentication
  • Identity and Biometric tools
  • Bluecoats
  • Troubleshooting Tier 3 & 4 level issues for LAN / WAN networks
  • Troubleshooting Enclaves
  • Working on Change Requests, Incidents, Work Orders
  • Resolving Emergency Break Fix problems
  • Ability to work in ServiceNow and use this tool effectively to work
  • Understanding the work flows to expedite and provide operations support
  • Collaborate with multiple teams for resolving issues
  • Maintain documentation for all network infrastructure changes and process flows
    • Document all processes and procedures
    • Post documents to EID SharePoint site
  • Serve as the technical expert for network infrastructure, security tools, appliances and services
  • Collaborate with Network Architecture & Engineering teams to recommend solid well thought out solutions
  • Responsible for mentoring junior staff and expanding their skill set
  • Responsible for leading CIRT calls and outage resolutions
  • Master's Degree or higher and/or >15 years experience
  • Expertise in one or more of the following tools and technologies:
    • Cisco Network and Security Technologies
    • Cisco Wireless Technologies
    • Amazon Cloud Services
    • Cisco Data Center Technologies
    • Riverbed Technology
    • Performance Engineering tools and technologies
  • Experience serving as an escalation point for network and performance issues and ensuring their resolution
  • Experience analyzing and resolving tickets with limited internal/external support
  • Strong ability to operate as member of a multi-functional team
  • Ability to multi-task and keep track of work
  • Must be an expert on subnet masking and IP addressing
  • Must understand multi-tier networks and have proven ability to resolve issues
  • Must have excellent written and verbal skills in English
  • Must have self-motivation and initiative to tackle large problems from start to finish
  • Must have excellent time management skills to work in a fast-paced professional environment
  • Must have the ability to design solutions that are not cookie cutter
  • Must have project management and time management skills
  • Must know Visio diagramming and Microsoft office tools suite
  • Must be able to work independently and within a matrixed organization
  • Must have networking expertise and drive work to closure
  • Must have excellent customer service skills and high threshold for stress
  • Must want to be in an Operations environment
  • Ability to follow directions from management
  • Availability to work outside of normal business hours to support a production network
  • Must be available to be on call many weeks throughout the year
  • Must have excellent team work and collaborations skills
  • Ability to maintain composure in a fast paced, high stress, demanding environment
  • Experience operating in a DevOps environment for at least twelve months highly desirable
  • Must be a US citizen and able to obtain required clearance.
AC4S is an Equal Opportunity Employer, including disabled and vets
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