Systems Administrator - Level 3

Location: Ft. Bragg, NC
Date Posted: 11-28-2018
AC4S is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). Under the I2TS 3 task order, INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.
 
Principal Duties and Responsibilities:
 
An I2TS 3 Systems Administrator will:
 
  • Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage Windows operating systems
  • Install/load operating system and application software
  • Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Integrate new technologies into new and existing systems including the transition and migration of corporate systems
  • MS Exchange experience is a plus
 
Qualifications:
  • 4-10 years of directly related experience in systems administration and analysis.
  • High School Diploma/GED with 10 years of related experience, or Associate’s Degree with 8 years of experience, or Bachelor’s Degree with 6 years of experience, or Master’s Degree with 4 years of experience
 
Required Certification(s):
  • Required Security Environment Certification: CompTIA Security+ CE or equivalent
  • MCSA Windows Server 2012/2016 and must achieve MCSE: Cloud Platform and infrastructure within 180 days from their start date
 
Desirable Skills / Experience:
  • Ability to provide in-depth experience in trouble-shooting IT systems
  • Be able to provide detailed analysis and feedback to agency management and internal customers for escalated tickets
 
Additional:
Travel may be required in support of the customer's mission requirements
 
 
 
SECURITY CLEARANCE IS REQUIRED
 
AC4S is an Equal Opportunity Employer, including disabled and vets
this job portal is powered by CATS
Powered by CATS.